Team Leader, Lending, Markets & Trade Operations

Australia and New Zealand Banking Group Limited, Lao Branch   Team Leader, Lending, Markets & Trade Operations   About Us   At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.   About the Role As a Team Leader, Lending, Markets and Trade Operations, you’ll play a key role in leading the Lending, Markets and Trade Operations function to ensure the efficient, accurate and compliant delivery of lending, trade finance, treasury and regulatory reporting activities. You will be responsible for managing non-financial risks, maintaining strong controls, developing team capability, and delivering high-quality outcomes for customers, regulators and internal stakeholders.   Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.   Role Location: ANZ Branch Vientiane, Laos     Role Type: Permanent, Full-time    What will your day look like?   As a Team Leader, Lending, Markets and Trade Operations, you are accountable for:   Lead and manage Lending, Trade and Markets Operations to ensure accurate, timely and compliant transaction processing. Oversee lending operations, including credit administration, security management, portfolio monitoring and regulatory reporting. Manage trade finance activities including Letters of Credit, Collections, Guarantees and Bonds. Support treasury operations through deal settlements, FX earnings monitoring, rate management and reconciliations. Oversee the timely and accurate preparation and submission of regulatory reports, ensuring compliance with all regulatory requirements. Drive operational excellence by maintaining strong controls, managing non-financial risks and ensuring compliance with ANZ policies and regulatory requirements. Lead, coach and develop a high-performing operations team, fostering a strong risk and customer-focused culture. Build strong relationships with internal and external stakeholders to deliver exceptional customer outcomes. Ensure timely resolution of audit findings, operational incidents and reconciliation exceptions.   What will you bring?  To grow and be successful in this role, you will ideally bring the following:   Extensive experience in banking operations, preferably across lending, trade finance, and markets operations. Strong knowledge of international banking, trade finance products, payment systems, and settlement practices. Good understanding of local banking regulations, risk management, and compliance requirements. Proven leadership experience with the ability to build, develop, and motivate high-performing teams. Strong analytical, problem-solving, communication, and stakeholder management skills. Ability to manage multiple priorities effectively in a fast-paced environment. Demonstrated commitment to risk management, with the ability to identify, communicate, and mitigate operational and credit risks. Sound understanding of credit risk principles, including credit assessment, approval, reporting, and documentation requirements. Experience ensuring compliance with regulatory standards, internal policies, and reporting obligations. Customer-focused mindset with the ability to anticipate needs, resolve issues, and recommend practical solutions. Ability to handle customer complaints professionally and use feedback to drive continuous improvement. Thorough understanding of global trade finance products and their application within a diverse product portfolio. Practical knowledge of operational risk and compliance frameworks. Strong verbal and written communication skills in English. Understanding of local legal and regulatory frameworks relevant to banking operations. Tertiary qualifications in Banking, Finance, Business, or a related discipline.  You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.   So why join us?   From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.   We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can &#3