Specialist, Strategic Account Management

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About :   Do you love food and convenience put together? Then you will definitely love foodpanda!   foodpanda brings good food into the everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants. We operate in 12 countries in Asia including Laos . Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide.   We’re all about bringing on the smartest talents as we continue to grow with an “all hands-on deck” environment and hire those who can thrive in a fast-growing company.   We are looking for: Specialist, Strategic Account Management (Permanent Full-Time) to join our growing team in Vientiane Capital, Laos .   Responsibilities:   Vendor management Function Manage key vendors for foodpanda, including conducting store visits, troubleshooting problems, fostering loyalty, and acting as the main contact. Assist in strategic planning to improve shop performance. Monitor and analyze account performance, proactively addressing issues, and coordinating with marketing for effective campaign execution. Negotiate with vendors on commissions and exclusivity to support revenue, coordinate for deals and campaigns, and manage high item not delivered rate shops. Monitor and analyze KPIs to improve performance, and prepare to discuss these with management. Collaborate with team and vendors to set up and execute initiatives and projects that enhance growth, profitability, and customer experience. Responsible for acquiring new vendors as assigned to expand the business portfolio. Meeting and signing Strategic Key Vendors and getting them on board. Ensure continuous growth in orders through – New Vendor Onboarding, Existing Inventory Optimization, and activation.   Support Function Assist in ad-hoc project rollouts Participate in regional monthly meetings Collaborate with various departments to enhance vendor performance and address issues Support other teams such as QA and Sales by collecting pertinent data Complete other tasks as assigned by the line manager. Requirements: Bachelor's Degree in Business or related discipline Fluent in English  P r oficiency in MS Office (Word, Excel, PowerPoint) and Google Drive (Basic to Advanced) Familiarity with Salesforce is a plus Minimum 2 years of job-related experience Effective communication across geographical and cultural boundaries, and the ability to navigate large matrix organizations Strong analytical, problem-solving, and strategic planning skills Efficient management of internal and external stakeholders Excellent verbal and written communication skills and competent presentation skills Willingness and ability to adapt to a rapidly changing and high-growth environment Strong negotiation skills   What we offer:   Dynamic and challenging working environment with a steep learning curve. Culture that empowers you to take full ownership of your work and career. Great working atmosphere with regular company and team events. Opportunity to be part of a happy, high functioning, vibrant and smart team committed to diversity and inclusion. Competitive package, incentives, allowances, food perks, insurance, and more. Commitment to developing you personally and professionally.   Job Application:   We are an equal opportunity & inclusive workplace, we encourage and welcome candidates from every different and diverse background to apply, if you think you are a qualified and potential candidate, please submit your application to together make a difference at foodpanda!     Click Here to Apply or call / WhatsApp (020 99 272 993) for more details.     ---     Find other opening positions at foodpanda below: https://careers.foodpanda.com/jobs?options=342&page=1   Note: We thank all candidates for their interest and effort, all applications will be reviewed. However, due to the high volume of applications, only shortlisted candidates will be contacted.   foodpanda is operated by the Delivery Hero Group, the global leader in the food delivery industry, processing over 4 million orders daily, operating in 40+ markets, with 25,000 employees and approximately 600,000+ restaurant partners worldwide.

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